I build the customer marketing function the rest of the company actually leans on.

I'm Sarah Burr — a customer marketing leader with fifteen years of experience inside hyper-growth B2B enterprise tech. My career has been a single thread: making customers the loudest, most trusted voice in the room.

I've operated as an individual contributor cranking out case studies, as a manager running global reference operations, and as a leader designing and launching Customer Advisory Boards. I've lived through IPOs, category creation, and product launches — and the through-line is always the same: customers move the business when their stories are surfaced with intention.

Today I work with a small number of B2B companies at a time on three kinds of engagements: fractional leadership coverage, advocacy program scale-up, and Customer Advisory Board launches. If any of that sounds like what your team needs, let's talk.